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		| Paper: | 
		When the Observer Isn't There: The OMP Feedback System | 
	 
	
		| Volume: | 
		314, Astronomical Data Analysis Software and Systems XIII | 
	 
	
		| Page: | 
		728 | 
	 
	
		| Authors: | 
		Delorey, K.K.; Jenness, T.; Cavanagh, B.; Economou, F. | 
	 
	
	
		| Abstract: | 
		UKIRT and JCMT are traditional ground-based facilities that have shifted to a model of queue-based flexible scheduling in which applicants for time can have their observations carried out without ever coming to the telescope. We have developed a comprehensive web-based feedback system that provides a communication gateway between PIs, observers and staff. This feedback system is completely self-maintaining thanks to its close integration with other observatory systems. | 
	 
	
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